Privacy Policy
Last Updated: June 1, 2024
At Nevz API ("we," "us," or "our"), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our API services, website (https://nevz.me), and related services (collectively, the "Service").
Please read this Privacy Policy carefully. By accessing or using our Service, you acknowledge that you have read, understood, and agree to be bound by all the terms outlined in this Privacy Policy.
1. Information We Collect
1.1 Personal Information
We may collect personal information that you voluntarily provide when you:
- Create an account or register for our Service
- Purchase a subscription or make a payment
- Contact our support team
- Subscribe to newsletters or marketing communications
This information may include:
- Name and contact information (email address, phone number)
- Account credentials
- Payment information (processed through secure third-party payment processors)
- Communications with us
1.2 API Usage Data
When you use our API services, we collect information about your usage patterns, including:
- API requests and calls
- API key usage
- Request parameters
- Time and date of access
- IP address
- Device information
1.3 Content Data
Depending on the specific API features you use, we may process content that you submit for processing, such as:
- Text for AI processing
- Images for analysis or generation
- URLs for downloading content
- Files uploaded to our cloud storage service
1.4 Cookies and Tracking Technologies
We use cookies and similar tracking technologies to collect information about your browsing activities and to maintain your session state. These technologies help us analyze website traffic, customize content, and improve your experience.
2. How We Use Your Information
We may use the information we collect for various purposes, including to:
- Provide the Service: Operate, maintain, and deliver the API services you request
- Authenticate and Secure: Verify your identity, secure your account, and protect against fraudulent or unauthorized activity
- Manage Accounts: Create and manage your account, including enforcing rate limits and processing payments
- Improve Our Services: Analyze usage patterns to optimize and enhance our API services
- Customer Support: Respond to inquiries and provide technical assistance
- Communication: Send service updates, technical notices, security alerts, and administrative messages
- Marketing: With your consent, send promotional communications about new features, services, and offers
- Legal Compliance: Comply with legal obligations and enforce our Terms of Service
3. How We Share Your Information
We may share your information in the following circumstances:
3.1 Third-Party Service Providers
We may share your information with trusted third-party service providers who help us operate, provide, improve, and promote our Service. These providers have access to your information only to perform specific tasks on our behalf and are obligated to protect your information. Our service providers include:
- Cloud hosting and infrastructure providers
- Payment processors
- Analytics services
- Customer support tools
- External AI service providers (like Anthropic, OpenAI, etc.)
3.2 External AI Services
When you use certain AI features of our Service, your content may be processed by third-party AI service providers. For example, when you use our Claude or GPT integration, your prompts may be sent to Anthropic or OpenAI respectively. The processing of your data by these providers is governed by their respective privacy policies.
3.3 Legal Requirements
We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
3.4 Business Transfers
If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
3.5 With Your Consent
We may share your information with third parties when you have given us your consent to do so.
4. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. The retention periods for different types of data are as follows:
- Account Information: Retained for the duration of your account and for a period afterward as required for legal and operational purposes
- API Usage Data: Retained for up to 12 months for analysis and security purposes
- Content Data: Generally not retained beyond the time needed to process your request, unless features explicitly involve storage (e.g., cloud storage)
- Payment Information: Retained in accordance with financial regulations and tax requirements
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Our security measures include:
- Encryption of data in transit using TLS/SSL protocols
- Secure storage of API keys
- Regular security assessments
- Access controls and authentication requirements
- Monitoring for suspicious activities
6. Your Rights
Depending on your location, you may have certain rights regarding your personal information. These may include:
- Access: Request a copy of the personal information we hold about you
- Rectification: Request that we correct inaccurate or incomplete information
- Deletion: Request that we delete your personal information
- Restriction: Request that we restrict the processing of your information
- Data Portability: Request a copy of your data in a structured, commonly used, and machine-readable format
- Objection: Object to our processing of your personal information
- Withdraw Consent: Withdraw consent where we rely on consent as the legal basis for processing
To exercise these rights, please contact us at support@nevz.me.
7. International Data Transfers
Your information may be transferred to, stored, and processed in countries other than the one in which you reside. By accessing or using our Service, you consent to the transfer of your information to countries that may have different data protection laws than your country.
When we transfer your information internationally, we take appropriate safeguards to ensure that your information receives an adequate level of protection.
8. Children's Privacy
Our Service is not intended for use by children under the age of 16. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe your child has provided us with personal information, please contact us, and we will take steps to delete such information.
9. Third-Party Links and Services
Our Service may contain links to third-party websites or services that are not owned or controlled by us. This Privacy Policy does not apply to those third-party websites or services. We recommend reviewing the privacy policies of any third-party websites or services you visit.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.
Significant changes will be communicated to you directly (e.g., via email or a notice on our website) before they become effective.
11. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
Email: support@nevz.me
Telegram: @nevze